Your secure journey begins here
Welcome to the official **Trezor.io/Start** guide. This page is designed to help you safely **initialize your Trezor hardware wallet** using the recommended steps and best practices. Through this walkthrough, you will:
Always use the official domain https://trezor.io/start and never trust links from unknown sources.
A new or factory‑reset Trezor device (Model T or Model One) and the original USB cable included in its box.
A secure computer with an updated operating system and a modern browser (Chrome, Firefox, Brave). Avoid public WiFi during setup.
A physical pen and the recovery card (or backing plate) provided inside the package. Do **not** store your seed digitally.
Set aside 15–20 minutes in a private environment. No distractions or interruptions.
Open your browser and manually type trezor.io/start into the address bar. Confirm the SSL lock and ensure you’re on the correct domain before proceeding.
From the start page, download the official version of Trezor Suite for your operating system (Windows, macOS, or Linux). The Suite application is your main interface for managing accounts, transactions, and settings.
Plug your Trezor into the USB port. The device should power on and prompt interaction. Trezor Suite will detect the hardware and guide you forward.
If your device arrives without firmware, or a newer version is available, the setup wizard will prompt you to install or update. Always approve on the device screen to maintain chain of trust.
Choose “Create new wallet” to generate a fresh recovery seed or “Restore” if you already have a seed. If creating new, the device displays 12/18/24 words one by one—write them carefully in the correct order.
The Trezor will ask you to confirm your written seed (select words or order blocks). This ensures you didn’t make transcription errors.
Choose a numeric PIN (4–9 digits) that you can remember but is not obvious. Each time you connect the device, you will enter this PIN.
Advanced users can add a passphrase (a “25th word”) to derive hidden wallets. This adds security but must be memorized exactly.
In Trezor Suite, click “Receive” to generate an address. Compare the address shown in the app versus the one on the device. Always trust the device’s display. Try sending a small test amount first.
Nobody — not support, not emails — will ask you for your recovery seed or private passphrase. If someone does, it’s a scam.
When sending or receiving, malware can alter what you see on your computer. The **on‑device screen is your final source of truth**.
Only download software from trezor.io/start. Bookmark that URL, type it manually, and avoid third‑party installers.
Use two or more offline locations (e.g. safe deposit box, home safe). Never photograph or digitize your seed.
Send a small amount first to confirm everything works. After that, use regular monitoring and address verification.
Try another USB port or cable (must support data, not just charging). Close and reopen Trezor Suite or reboot your computer.
Do not disconnect the device mid‑update. If frozen, retry the update path or consult official support. (Users have reported freezes during updates.) :contentReference[oaicite:0]{index=0}
Cancel immediately. This is a red flag for tampering or malware. Always trust device display over app view.
Too many incorrect PIN attempts will wipe the device. Restore your wallet via the recovery seed on a new hardware unit.
Yes. Trezor supports only the official domain. You should always type trezor.io/start manually and verify the SSL lock before proceeding.
If your seed is lost or destroyed and you do not have a backup, you will lose access to all crypto funds permanently. The seed is the only way to recover your wallet.
Absolutely. The hardware device and recovery seed are independent of computer. You can install the Suite on multiple trusted machines, but your PIN and seed remain the source of access.
Passphrase is optional. It creates a hidden wallet layer. It adds security but also increases the risk (if forgotten, funds are lost). Use it only if comfortable with the concept.
Whenever Trezor Suite prompts you. Firmware updates deliver security patches, bug fixes, and improvements. Always verify update prompts on the device.